These terms and conditions of sale aim to define the contractual relationship between Jeep Village and the buyer and the conditions applicable to any purchase made through the jeepvillage.com website, whether the buyer is a professional or a consumer. The acquisition of a product through this site implies unconditional acceptance by the buyer of these terms and conditions of sale. These terms and conditions of sale shall prevail over any other general or specific conditions not expressly agreed to by Jeep Village. Jeep Village reserves the right to modify its terms and conditions of sale at any time. In this case, the applicable conditions will be those in effect on the date of the order by the buyer.
Characteristics of the Goods Offered
In accordance with Article L111-1 of the Consumer Code, the buyer can, prior to placing an order, take note of the essential characteristics of the products they wish to order on the jeepvillage.com website. In the event of modifications to the products or their presentations by a supplier, the graphical representation of these products shall not engage the responsibility of Jeep Village nor affect the validity of the sale. The photographs, graphics, and descriptions of the products offered for sale are indicative and may evolve, but the functional characteristics remain unchanged. The offers presented on the jeepvillage.com website are valid while stocks last. For products not stored on-site, the offers are valid subject to availability from suppliers and shipping times. Jeep Village reserves the right to modify the product assortment based on supplier constraints. In the event of unavailability of the ordered product, Jeep Village will inform the buyer as soon as possible. In accordance with the provisions of Article L121.20.3 of the Consumer Code, Jeep Village may provide a product of equivalent quality and price. Otherwise, the buyer will be refunded without delay and at the latest within 30 days following the payment of the sums paid.
Access to the Site and Customer Service
The buyer is responsible for setting up the computer and telecommunications means necessary to access the jeepvillage.com site and customer service. The buyer bears the costs of communication during Internet access and use of the site. For any information or questions, our customer service is available Monday to Friday from 9:00 am to 12:00 pm and 1:30 pm to 5:30 pm by phone at +33(0)1 41 73 23 23 and 24/7 by email at contact@jeepvillage.com.
Prices
The prices listed in the catalog are in euros, including VAT applicable on the day of the order; any change in the rate may be reflected in the price of the products. Jeep Village reserves the right to change its prices at any time without notice, provided that the price listed in the catalog on the day of the order shall be the only one applicable to the buyer. The prices indicated include order processing fees. Shipping and delivery costs are indicated at the time of basket validation, provided that the order takes place within the geographical areas specified below.
Geographical Area
Products are offered on the Internet without territorial limitation.
Orders
To purchase a product, the buyer must:
1. Fill in the identification form with all requested details.
2. Complete the online order form by providing all references of selected products.
3. Validate the order after reviewing it.
4. Make the payment under the conditions provided.
5. Confirm the order and payment.
Order confirmation implies acceptance of these terms and conditions of sale, acknowledgment of having perfect knowledge thereof, and waiver of reliance on its own purchase conditions or other conditions. All data provided and the recorded confirmation will serve as proof of the transaction. The confirmation will be equivalent to a signature and acceptance of the operations carried out. Jeep Village will communicate the confirmation of the registered order and the validation of the transaction via email. Jeep Village reserves the right to cancel and refuse any order from a client with whom there is a dispute over payment of a previous order.
Right of Withdrawal (excluding counter sales)
In accordance with legal provisions (cf. Article L221-23 of the Consumer Code), non-professional individual buyers have a withdrawal period of fourteen days from receipt of their order by mail, without having to justify any reason or pay any penalty (except for return shipping costs*) to the seller for an exchange or refund. To do so, the buyer must send the withdrawal form attached to these T&Cs or an unambiguous statement expressing their wish to withdraw and mentioning the order concerned by this withdrawal by mail to Jeep Village, 4 route des Loges, 91180 Saint-Germain-lĂšs-Arpajon, France, or electronically to contact@jeepvillage.com.
Parts purchased at the counter will not be taken back or exchanged, except in case of our error. For any exceptional returns we may allow, a 15% restocking fee will be deducted. Any damaged packaging will not be taken back or refunded. Products must be returned to Jeep Village in a perfect state for resale, in their original condition (packaging, accessories, manuals...), properly sealed, and accompanied by the invoice for the purchase. Any incomplete, damaged, or modified product, or one whose original packaging has been damaged, will not be refunded or exchanged.
*Return shipping costs: return the received product(s) as soon as possible by Colissimo (for packages under 30 kg at the economy rate, and in the case of a large item, after contacting customer service: contact@jeepvillage.com) to the address indicated above.
Payment Terms
Payment is due at the time of order. Payments for orders made on jeepvillage.com can be made by credit card, PayPal, PayPal 4x, or bank transfer; they will be processed through the secure CYBERPLUS PAIEMENT system or directly via PayPal, using SSL (Secure Socket Layer) protocol, so that the transmitted information is encrypted by software and no third party can access it during transport over the network. At the buyer's request, a paper invoice showing VAT will be sent. Orders placed by other means (phone, email, and counter) can be paid in cash, instant transfer, or credit card. By express agreement and unless otherwise requested in a timely manner and agreed by us, non-payment of our supplies at the due date will result in:
1. Immediate payment of all sums due, regardless of the planned payment method (whether accepted or not).
2. Payment of damages and a penalty clause equal to 15% of the sums due, plus legal interest and any legal fees.
Deliveries
Deliveries are made to the address indicated on the order form, which must be within the agreed geographical area. The risks are the responsibility of the buyer from the moment the products leave the premises of Jeep Village. In case of damage during transport, the reasoned protest must be made to the carrier within three days of delivery. The average delivery times from the Jeep Village depot are 72 hours for in-stock items. For bulky parcels, special orders, and deliveries outside mainland France, please contact us. These times are indicative. In any case, the products ordered will be delivered within a maximum of thirty days from the day following the order date, subject to full payment of the price. If delivery is not made within this period, the buyer may cancel the order in accordance with the provisions of Article 121.20.3 of the Consumer Code. The sums paid by the buyer will then be refunded without delay, excluding any other compensation.
Warranty
All products supplied by the seller come with the legal warranty provided by Articles 1641 to 1649 of the Civil Code and L211-4 to L211-12 of the Consumer Code. This warranty covers hidden defects of the sold item and conformity defects existing at the time of delivery.
The commercial warranty offered to the buyer takes the form of a written document provided to them, specifying the content of the warranty, the necessary elements for its implementation, its duration, territorial scope, and the name and address of the guarantor. It mentions that, regardless of the granted warranty, the seller remains liable for conformity defects of the item under the contract and hidden defects under the law.
In case of non-compliance with these provisions, the warranty remains valid, and the buyer is entitled to invoke it.
The commercial warranty is 3 months for parts and labor for "reconditioned Jeeps" and one year for parts and labor for "newly rebuilt Jeeps," in accordance with Article L211-15 of the Consumer Code.
In case of non-conformity of a sold product, it may be returned to the seller, who will take it back, exchange it, or refund it. All claims, exchange, or refund requests must be made to the sales department by emailing contact@jeepvillage.com or by mail to Jeep Village, 4 routes des Loges, Saint-Germain-LĂšs-Arpajon, 91180, France.
Responsibility
The seller, in the online sales process, is only bound by an obligation of means; their responsibility cannot be engaged for damage resulting from the use of the Internet, such as data loss, intrusion, virus, service interruption, or other unintentional problems.
Intellectual Property
All elements of the Jeep Village website are and remain the intellectual property and exclusive property of Jeep Village. No one is authorized to reproduce, exploit, redistribute, or use in any, in any way, even in part, elements of the site, whether software, visual or audio. any simple or hyperlink is strictly forbidden without an express written agreement of jeep village. personal data jeep village reserves the right to collect information about buyers but agrees not to provide any information to other companies or organizations. buyers may object to the disclosure of their contact information by reporting it to jeep village. Similarly, users have the right to access and rectify their data, in accordance with the law of 6 January 1978.
Archiving - proof
Jeep village will archive the purchase orders and invoices on a reliable and durable support that constitutes a faithful copy in accordance with the provisions of article 1348 of the Civil Code. the electronic records of village jeep will be considered by the parties as evidence of communications, orders, payments and transactions between the parties.
Partial validity
If a number of stipulations of these general terms and conditions of sale are held for invalid or declared as such under a law, regulation or following a final decision of a competent court, the other stipulations shall retain all their strength and scope.
resolution of disputes related to the commercial relationship between professionals .
These online sales conditions are subject to French law. in the event of a dispute, jurisdiction shall be assigned to the competent courts of receivables, notwithstanding a plurality of defendants or a guarantee appeal.
APPENDIX
Model withdrawal form
(please complete and return this form, only if you wish to withdraw from the order placed on the https://jeepvillage.com/fr/ website, except for exclusions or limitations to the exercise of the right of withdrawal according to the applicable General Terms and Conditions of Sale).
For the attention of JEEP VILLAGE,
91180, route des Loges, Saint-Germain-lĂšs-Arpajon, France
I/We (*) hereby notify you (*) of my/our (*) withdrawal from the contract for the sale of the goods (*) below:
Ordered on (*)/received on (*):
Order number:
Name of consumer(s):
Address of consumer(s):
Signature of customer(s):
Signature of consumer(s) only in case of notification of this form on paper:
Date:
(*) Delete as appropriate